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Showing posts with label ethical. Show all posts
Showing posts with label ethical. Show all posts

Friday, January 31, 2014

Tumbled marble backsplash completed today total labor cost $310 !!

Hey There, Regards, Chris tileexcellence.com seopoweredwebsites.com
 Today I did this Tumbled marble  backsplash in Hamilton ma, It took me 4 hours of my time from start to finish and I grouted it as well. The labor cost to the customer was $310.00 I made almost $80.00 a hour and the customer saved hundreds. The point being  a experienced tile guy doesn't have
to charge a outrageous amount for his work to make money. When I finished the job, the customer asked me to quote a installation for  his entire kitchen (581 sqft tile) as well as 200 sq ft of tile to install in his bathroom. This ethical treatment of a customer turned into a job for me that will be worth several thousand dollars.
    Recently I was in a local tile store speaking with a acquaintance  of  mine who opened his store a couple of years ago. He seems to be at the store a lot and not out doing installations even though he has ladies tending the store. I told him of my formula for pricing backsplashes  $10 per sqft and $10 for each electrical outlet cut. He thought me crazy and said he would never do backsplashes for such a small price. I wondered if somehow hanging around the tile store was better than actually making money? Seems to me that trying to get the most $ from every job you price Rather than actually getting every job you price makes for poor business. In the long run doing many more jobs and having thrilled customers will build a solid business base and assure yourself work every day and more money in the end. There are many tile installers who believe they should make as much money as possible from every job they do. I understand this thinking because tile work is very hard work and in a lot of ways very specialized. Some tile guys have a different style all together  use $10.000 tile saws take days and days to do a job to get every piece perfect. I am a production tile guy who gets it done within the bounds of industry standards.  There is no doubt the quality of my work  just check out the hundreds of pictures of jobs done by me personally  on the web site and read some customer testimonials. But One thing about me that seems to bug some customers is the fact that I treat all customers the same rich or poor , they are all the same to me. The customers who want 5 star service with a chocolate on their pillow will be disappointed by me and the president would get the same treatment and service from me as the janitor And that's just the way it is. There also many guys who do terrible tile work and a good tile guy is sometimes hard to find. I appreciate the fact that high quality dependable service professionals are not always the norm. But for me and my business it just makes sense  to work every day and not have to take every job that is offered. The philosophy I follow allows me to work every day. pick and choose who I will work for, But most of all help people get affordable tile installations. Most of my competitors  hate me but most of my customers love me and Im ok with that . Thanks for reading  and I hope you enjoy the pictures of the tumbled marble backsplash below

















   

Wednesday, December 19, 2012

Unbelivable prices for flooring in my town




A friend of mine in Rockport mass. who has referred me many jobs over the last 2 years, called me to come do atub shower tile job. The square footage of the job was 50 sq ft plus 16 liner ft. of bullnose. I charged him $ 350.00 and completed the job in 5 hours a good job for me.

They were not sure what they wanted to put on their 35 sq ft bathroom floor.After completing the tub,I asked About the floor.The wife told me she didn't think they could afford tile on the floor and would have to do linoleum . She was talking with a very well known Family flooring company in Gloucester ma (my town) the next town over. I asked more about what they would get and the cost. Unbelievably the cost for linoleum for 35 sq ft was $700!!!COME ON how do these people sleep at night?My friend is a good hard working ethical homeowner living on a semi retired income.I told the wife to go get 40 sq ft of porcelain tile from Home Depot $40 3 sheets of 3ft by 5 ft hardy board hardy board $30 1 lb 2 inch roof nails$3 and 15 lbs sanded grout $13. I charged her $135 for labor , completed her job in 2 hours more that day.She had a floor installed material and all for $211 and I made $68 per hour more that day.Now my question to readers and contractors out there Whats your opinion on this??I do tile every day and have for over 30 years and am very quick and have a lot of tricks in my tool bag to expedite the job. But the kind of prices being charged out there are just plain crazy. I advise ANYONE who is having work done in their home to shop a while see you options and talk to at least 3 or more tradesmen until you find the best fit. Don't get caught up in smooth talk and salesmanship and pay dearly. And if its a tile job feel free to contact me any time for the lowdown on what I know best   I wont solicit you just give you my advice like I do every day through this blog no strings attached.  Thanks Chris


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